Legal

Booking Policy

Last Updated: January 2026

How bookings are made, confirmed and managed.

Our Booking Process

1. Send an inquiry.
2. We refine your plans.
3. Receive your itinerary and price.
4. Confirm and get your payment schedule.
5. Receive travel documents and guidance.

Booking Confirmation

Confirmed once approved, paid and emailed. Until then, prices and availability may change.

Deposits & Payments

Some trips need a deposit. We share amounts and dates upfront. Late payment may cancel the booking.

Pricing

Quotes may change until confirmed. After that, the agreed price applies.

Booking Changes

Changes depend on availability and may cost extra.

Special Requests

Tell us any dietary, access or medical needs. We'll do our best.

Travel Documents

You're responsible for passports, visas and vaccines. We guide, but can't guarantee approvals.

Booking on Behalf of Others

Booking for others means you have their consent and correct details.

Secure Online Payments

Payments are encrypted. We never store your full card details.

Cancellations & Refunds

Tell us early. See our Cancellation & Refund Policy.